Legal Access And Wallet Records
Our Legal terms apply to account access, wallet status and records created when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. Before access, we may require the phone verification step shown in your account flow, and the details you provide must remain
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accurate. Eligibility and availability depend on local law, so you should check that using the service is permitted where you are located in Indonesia. We record transaction references, status changes and support requests so we can investigate a missing receipt or an account dispute. A policy
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change takes effect on the date shown with the revised wording, and continued access after that date means you have had an opportunity to read it.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.